Last updated: 13.07.2026
ITAC eLearning (“we”, “us”, or “our”) operates the website itacelearning.com (the “Website”), an online learning platform offering courses and related educational services. This Privacy Policy explains what information we collect from you, how we use it, and the choices you have.
By using our Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a) Information you provide to us
- Account information: When you register as a student, we collect your name, email address, username, and password.
- Purchase information: When you buy a course, we collect your billing details such as name, email address, and billing country.
- Communications: When you contact us by email, contact form, or phone, we collect the information you provide in that communication.
- Course activity: We record your enrollment, course progress, quiz results, and certificates earned so we can deliver the courses you purchase.
b) Payment information
All payments on our Website are processed securely by Stripe, our third-party payment processor. We do not collect or store your credit card, debit card, or bank details on our servers. Your payment information is transmitted directly to Stripe and is subject to Stripe’s Privacy Policy, available at https://stripe.com/privacy. We receive only limited information from Stripe, such as confirmation of payment, the last four digits of your card, and your billing country, to fulfill your order.
c) Information collected automatically
When you visit the Website, we may automatically collect:
- IP address and approximate location (city/country level)
- Browser type and version, device type, and operating system
- Pages visited, time spent on pages, and referring website
- Cookies and similar technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Create and manage your student account
- Process your course purchases and deliver course access
- Track your course progress and issue certificates
- Send transactional emails (order confirmations, receipts, password resets, course notifications)
- Respond to your questions and provide customer support
- Improve our Website, courses, and user experience
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal and tax obligations
- Send promotional emails about new courses or offers, only where you have opted in; you can unsubscribe at any time using the link in each email
3. Legal Bases and Compliance
We process your personal data to perform our contract with you (delivering courses you purchase), to comply with legal obligations (such as tax and accounting laws), with your consent (marketing emails), and for our legitimate interests (site security and improvement). We handle personal data in accordance with applicable United Arab Emirates data protection laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, to the extent applicable.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We share information only with:
- Stripe — to process payments
- Hosting and infrastructure providers — to operate the Website
- Email service providers — to send transactional and (if opted in) marketing emails
- Analytics providers (such as Google Analytics, if enabled) — to understand Website usage
- Legal authorities — where required by law, court order, or to protect our legal rights
Each service provider is permitted to use your data only to provide services to us.
5. Cookies
Our Website uses cookies and similar technologies to:
- Keep you logged in to your student account
- Remember items in your cart during checkout
- Understand how visitors use the Website (analytics)
You can control or delete cookies through your browser settings. Disabling essential cookies may prevent you from logging in or completing purchases.
6. Data Retention
We retain your account and course data for as long as your account is active, so that you keep access to courses you have purchased. Purchase and payment records are retained as required by tax and accounting laws. If you ask us to delete your account, we will delete or anonymize your personal data except where we are legally required to retain it.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information, including SSL/HTTPS encryption across the Website, secure password storage, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on applicable law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your account and personal data
- Withdraw consent to marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, contact us at admin@itacsafety.com. We will respond within a reasonable time.
9. Children’s Privacy
Our Website is not directed at children under the age of 18. We do not knowingly collect personal information from children without parental consent. If a course is purchased for a minor, it must be purchased and managed by a parent or legal guardian. If you believe a child has provided us personal information without consent, contact us and we will delete it.
10. Third-Party Links
Our Website or courses may contain links to third-party websites (for example, reference materials or tools). We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of every site you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data:
- Email: admin@itacsafety.com
- Phone: 971 505070596
ITAC eLearning — itacelearning.com