Last updated: 13.07.2026
Thank you for choosing ITAC eLearning (itacelearning.com). Please read this policy carefully before purchasing any course, as it explains our position on refunds and cancellations.
Overview
All courses sold on itacelearning.com are digital products delivered through instant online access. Once payment is completed, you receive immediate access to the full course content. Because the product is delivered in full at the moment of purchase, all sales are final.
No Refund Policy
All course purchases are final and non-refundable. Once a course has been purchased, we do not offer refunds, returns, or exchanges for any reason, including but not limited to:
- Change of mind after purchase
- Dissatisfaction with course content, style, or difficulty level
- Failure to use or complete the course
- Purchasing the wrong course by mistake
- Lack of time to take the course
We strongly encourage you to review the course description, curriculum, requirements, and any available preview content carefully before making a purchase. If you have questions about whether a course is right for you, contact us at admin@itacsafety.com before buying — we’re happy to help you choose.
Cancellations
Because course access is delivered immediately upon successful payment, orders cannot be cancelled once payment is completed.
Exceptions
Refunds will be issued only in the following limited circumstances:
1. Duplicate or erroneous payment
If you were charged more than once for the same course, or charged an incorrect amount due to a technical or billing error, contact us with proof of the transactions and we will refund the duplicate or erroneous charge in full.
2. Payment taken without course access delivered
If your payment was successful but you did not receive access to the course due to a technical failure on our side, contact us first at admin@itacsafety.com. We will restore your access promptly or, if we are unable to do so, issue a full refund.
Refund Processing (Exceptions Only)
Where a refund is approved under the exceptions above:
- The refund will be issued to your original method of payment through our payment processor, Stripe.
- Refunds typically appear in your account within 5–20 business days, depending on your bank or card issuer.
- We will send you an email confirmation once the refund has been processed.
If an approved refund has not arrived after 10 business days, check with your bank or card issuer first, as posting times vary, and then contact us at admin@itacsafety.com.
Chargebacks
If you believe there is a problem with a charge, please contact us first so we can resolve it directly. Initiating a chargeback or payment dispute for a course you have purchased and received access to, without contacting us, may result in suspension of your account and course access while the dispute is investigated.
Your Agreement
By completing a purchase on itacelearning.com, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy, including that all sales are final except as expressly stated above.
Changes to This Policy
We reserve the right to update this Refund & Cancellation Policy at any time. Changes will be posted on this page with an updated revision date. The policy in effect at the time of your purchase applies to that purchase.
Contact Us
For any questions about this policy or a specific charge:
- Email: admin@itacsafety.com
- Phone: 971 505070596
ITAC eLearning — itacelearning.com